I’m a game tester but also a developer, can I upload my game to your platform?
We love having new games on the platform. Send us an email with details of your game and we will evaluate your project!
I lost my password or user ID and can’t connect to the mobile application.
If you can’t remember your ID or password, go to play.sekg.co, select the “forgot password/username” option and insert your email. We will send you the instructions to solve the issue.
I want to delete my account on your platform. How do I do it?
Even though we don’t want you to leave, you can ask to remove your account from our system sending an email to firstname.lastname@example.org. The collected data will be kept anonymously on the platform until the project is over. You may have access to it on request.
Can I send the game to my friends?
Sharing a game of the platform is strictly forbidden by our terms and services. Any violation of our terms and services could result in banning you from the platform as well as legal action against you in accordance with the European and Spanish laws.
I don’t like the project you’ve assigned to me. Can I refuse to play?
Don’t worry, nothing is compulsory. You are free to accept or reject any project assigned to you. However, if you refuse or don’t reply to 3 project invitations in a row, your account will be considered as inactive and you won’t be notified anymore when a new project comes up. Your account could eventually go […]
I love the game I tested. Can I play the game again?
Depending of the instructions of the project, you might be invited to play the game again. If the game is publicly published (for example on iOS, Android, Steam, …), you will be most likely authorized to keep playing if you wish to. However, if the game is still in development, it is possible developers ask […]
The assigned project is a multiplayer game. Can I invite my friends to test the game with me?
Sure! You can invite your friends to register as a tester on the platform using this link:. If their profile matches with the project specifications, they will certainly get selected to play the game.
I have noticed a bug in the game, should I notify it?
You might be invited to report bugs at the end of your session. If not, do not hesitate to send us an email at email@example.com with the details of the game and the bug found.
I could not finish my session, what should I do?
In case you could not finish the session (your device ran out of battery, you received a phone call, your dog ate your phone, …), your session won’t be valid. Depending of the case, you might be invited to play again, or not.
No projects were assigned to me yet, why?
Several reasons can explain this. It could be about your user not being validated yet, or simply because there are no projects matching with your profile yet. Be patient, your time will come!